Golden Palace Online Casino

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The Golden Palace group, founded in 1997, is a casino group name which has gathered quite a negative appraisal from players and institutions. Before it was relieved of its microgaming operating license in 2003, they used various methods to publicize their programs and bonuses which turned out to be problematic.

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Before switching to the Topgame platform, which is less preferred due to erroneous operations, the Golden Palace Group’s websites and games were run using Playtech.

Unlike other renowned casino groups that continuously rose to fame because of their trustworthy and fair users policies and programs, the Golden Palace has been blacklisted in numerous portals due to a varying reasons, including the incompetence to respond to complaints and players’ issues, the confiscation of bonuses that have been previously promised, and misleading marketing strategies.

The group is also known for committing unethical practices, such as spending money to interrupt the Olympics and bribing a person to name her child after the group’s primary casino name, the Golden Palace casino.

In 2014, the group closed all their sites except for the Golden Palace casino.

2009 Rome Casino Incident

In 2009, players at Rome Casino observed that there was a missing symbol on the reels of a number of the slots, therefore making it impossible to win the jackpot. This caused the level of trust and confidence among its players and reviewers on the group decline at a terribly fast pace.

Games Offered

The Golden Palace group offers slot machines as one of their major games available for players. In addition, there are other games such as the war and keno, four types of poker, roulette, blackjack, and baccarat. At present, there are no live games and dealers at their existing casino.

Poor Withdrawal Policy

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Players have generally put a bad evaluation of the group’s withdrawal policy. If a player wants to withdraw his or her credits, he or she will have to wait up to three business days for the request to be approved. After that, processing of the actual withdrawal from their system to Skrill, Neteller, or wire transfer, which is apparently the only way you can withdraw your money from, will take one to 12 days.

Blackhat SEO, Spamming

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The group, in its Golden Palace website, is also known for using blackhat SEO and spam content in order to pull their site on top of search engine results. They have also advertised false commission conversion rates which were criticized by webmasters in different forums.

Unfair Affiliates Quotas

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For players who spent a lot on gaming rather than recruiting new affiliates, this policy was considered unfair. The group promoted the Golden Palace Affiliates, where, in the terms and conditions, it is stipulated that players need to refer at least one new player (who will deposit an amount) each month in order to gain more than the 10% (standard) commission rate.

Basically, this means that those who put much effort in the past but are unable to refer new players on a regular monthly basis will be left unrewarded. This falls into the previously mentioned bonus confiscation program that became one of the many reasons why the group was blacklisted in the recent past.

Golden Palace
TypePrivate
IndustryBetting and gaming
Founded1997
WebsiteGoldenPalace.com

GoldenPalace.com is an online casino that operates under a license granted by CIGA (Curaçao Internet Gaming Association). They are known for their publicity stunts and large 'bonuses' that had to be wagered up to fifty times before claiming. On several occasions, this led to controversy when the site refused to pay players seen to be only playing to claim the free money, and not for the entertainment value. One key incident led to the site's former software provider, Microgaming, terminating their agreement.[1][2] This led GoldenPalace and its sister casinos to move to rival Playtech software in 2003. Starting with December 2013 Golden Palace has moved to IGSONLINE – for both gaming solution and affiliate platform.

Promotions[edit]

The casino has paid many boxers to wear temporary tattoos on their backs promoting the site. GoldenPalace.com has also been accused of far more disruptive ambush marketing stunts. The casino sponsored serial streakerMark Roberts in several of his escapades, including his 'performances' at the 2003 UEFA Cup final and Super Bowl XXXVIII in 2004; at both events, he wore a temporary GoldenPalace.com tattoo.[3] Individuals sporting temporary tattoos for the casino have also disrupted other sporting events, including the 2004 Summer Olympics and the 2006 Winter Olympics. Free climber Alain Robert wore such a tattoo when he climbed the Sydney Harbour Bridge in 2003.

In controversial acts, it sponsored both Roberts (who was fully clothed) and former NBA star Dennis Rodman's participation in the 2004 Running of the Bulls as a fundraiser for multiple sclerosis charities. It has sponsored several competitive eaters and competitive eating competitions, one of which was profiled on the A&E TV show Airline (a grilled cheese sandwich eating contest, likely referring to a sandwich with the image of the Virgin Mary that the casino purchased). It also sponsored the da Vinci Project's attempt to fly a reusable manned spacecraft for the Ansari X Prize, and was the cash prize sponsor on The Surreal Life: Fame Games.

Bids at Internet auctions[edit]

GoldenPalace.com is also well known for its winning internet auctions, mostly for bizarre items. For example:

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  • On July 22, 2004, GoldenPalace won its first bid, buying a David Beckham missed penalty kick ball for €28,050.
  • On November 23, 2004, the site paid $28,000 for a grilled cheese sandwich purportedly displaying an image of the Virgin Mary.[4]
  • On March 3, 2005, they paid $650,000 for the naming rights of the recently discovered Madidi titi monkey. The 'GoldenPalace.com monkey' was officially named Callicebus aureipalatii, 'aureipalatii' literally translating into 'Of the golden palace'.
  • On March 30, 2005, the casino paid Terri Iligan $15,199 to change her name to 'goldenpalace.com'.
  • On May 5, 2005, it paid €188,938.88 ($244,524.73) to German student Benjamin Halbe for a Volkswagen Golf car which formerly belonged to Cardinal Joseph Ratzinger, now better known as Pope Emeritus Benedict XVI. With over 8.5 million visitors, the auction became the most often viewed auction on eBay.de.[5]
  • On June 30, 2005, Karolyne Smith sold the right to permanently tattoo their domain name on her forehead for $10,000[6] or $15,000.[7]
  • In 2006, it paid $25,000 for William Shatner's kidney stone.[8]

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Notes[edit]

  1. ^WizardOfOdds. WizardOfOdds (June 8, 2000).
  2. ^WinnerOnline. WinnerOnline (November 17, 2000).
  3. ^Jimmy Jump : The World's Greatest Streakers : A Documentary Film by Dan Emery, Mathieu Wacowich, and Jon Deitcher. Streakerfilm.com.
  4. ^''Virgin Mary' toast fetches $28,000'. BBC News. November 23, 2004.
  5. ^'Pope's old car makes more than £128,000 on eBay'. The Guardian. The Guardian. Retrieved August 22, 2014.
  6. ^'Mom sells face space for tattoo advertisement'. June 30, 2005.
  7. ^Lester Haines, Online casino tattoos woman's face, July 1, 2005 (The Register)
  8. ^'Actor Shatner sells kidney stone'. BBC News. January 18, 2006.

External links[edit]

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