Pokerstars Not Working

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This guide will help you set up PokerStars for easyPokerHUD. Without these settings easyPokerHUD will not work!

Pokerstars

Note: When PokerStars updates itself, you have to manually restart it. Otherwise easyPokerHUDs overlay will show up behind the PokerStars window.

Many users noticed that after making all these actions PokerStars client started to work correctly and only few faced the problems with the work of supporting soft. If these actions won’t help to fix the problem, you should contact the support of the poker room ( support@pokerstars.com ) and send log-files copy to them.

  • Pokerstars support service has been repeatedly informed about this problem and its representatives assure that they are working on eliminating all the possible reasons for the glitch. In most cases, the cause of the incorrect work of the application is the damage to the user.ini file in the PokerStars settings.
  • PokerStars does not have games in Canadian Dollars, but does have games in US dollars, Euros and British Pounds. Cash game rakes are 3.5% on micro stakes ($0.01 - $0.02) and 4.5% on low stakes ($0.10-$0.25) these rake levels are lower than at all other online poker sites.
  • If you decide that you’d like to download the PokerStars.net app, you’ll be joining thousands of other keen poker players of all abilities, from all around the world, who appreciate the convenience of poker on the go, and the great quality features of this specific app. But when you just want to get on with PokerStars.net App Won’t Open – Fix & Solution Read More ».
  • Check the list of supported versions by clicking: Help - Client versions.You can check the current version of your Poke.

1. Go into your PokerStars settings and select “Always Auto-Center Me” under “Preferred Seat”.

2. Click “Apply Changes”.

3. Navigate to “Playing History” and then “Hand History”.

4. Check “Save my Hand History”.

5. Set “Where to save” to the default path displayed here. “XYZ ” is your username in Windows.

6. Set the language to “English”.

7. Click “Apply Changes”

8. Play a couple of hands with easyPokerHUD running in the background. The HUD will appear as soon as you have finished playing your first hand.

This guide will help you set up 888 Poker for easyPokerHUD. Without these settings easyPokerHUD will not work!

Note: When 888 Poker updates itself, you have to manually restart it. Otherwise easyPokerHUDs overlay will show up behind the 888 Poker window.

1. Go into your 888 Poker settings and select your preferred seats as shown below.

2. Click “Apply”.

Pokerstars

3. Navigate to “Game Settings” and check “Keep my hand history in:” as shown below. Use the default path that is applied by 888 Poker.

4. Click “Apply”.

5. Click “Save and close”.

6. Play a couple of hands and let easyPokerHUD do its magic!

PokerStars rolled out a new software update, and now the old graphic settings are no longer available. The site has entirely switched to the Aurora engine. Is there a turnaround to restore the old interface?

Full migration to Aurora

After several months of testing, PokerStars has fully completed the transition to a new client based on the Aurora engine. We all knew that this will happen sooner or later because they have been slowly implementing changes throughout the year:

  • Aurora-based tables were added
  • Danish players got the full Aurora client.

However, some players still hoped that PokerStars would leave an option in the settings to play with the old client. But, indeed, such a feature would only put additional work to the development team.

After the latest update rolled out in late October 2020, PokerStars removed the option to choose the graphics engine, and now all games will be played on Aurora.

What's wrong with PokerStars Aurora?

Aurora has become another way for PokerStars to support casual players, something they have been doing more intensively than any other room in recent years.

The new software is brighter, the tables are overloaded with details made only for beauty, a situation that was not fixed with the addition of a dark mode and the minimalistic 'Carbon' theme.

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Aurora has terrible fonts, both in the lobby and at the tables, which read worse than the old client or compared to other clients.

Besides, the young engine has several other 'problems':

  1. New features like throwing objects overload the PC, increasing the system requirements;
  2. Much third-party software like StarsHelper and layouts are not working correctly.

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Instructions for disabling PokerStars Aurora

Since the update was rolled out recently, computer specialists have found a way to return to the old engine, but no one knows how long it will work. Most likely, PokerStars will notice soon and eventually deprive players of this method as well.

  1. Enable the visualization of hidden folders in Windows;
  2. Delete the files in the folder CUsers(Your username)AppDataLocalPokerStarsImgCache;
  3. Right-click on the ImgCache folder and go to Properties-Security-Modify. Click on the option to prohibit writing to the folder;
  4. Launch the client with the PokerStars.exe file, or create a new shortcut to the desktop. Delete the old shortcut.

Any changes to the files and folders of the PokerStars client are made by players at their own risk. The possible reaction from the customer service is unknown!

UPDATE JANUARY 2021:It is possible that the above instructions don't work anymore. Hence, we share a new method:

  1. From the lobby, select Help, then Open My Settings Folder. You'll see the folder open.
  2. Close the client (keeping the settings folder open).
  3. In the settings folder, find the user or user.ini file, right-click on it, and select Edit to open the file with notepad.
  4. Within the file, find the section that starts with [PipeOption] and add the following line LegacyPokerTable=1
  5. Save the changes you made to the settings file and restart your computer.
  6. Reopen PokerStars, then log back in.

PokerStars have clarified that they no longer support the old graphics engine and won't fix any bug.

If you are not satisfied with this situation, we will help you find a new room:

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